Shipping policy

NutraONE is committed to uncompromising quality and customer satisfaction. All our products are backed by 100% Satisfaction Guarantee.

  1. How do I track my order?
    Once your order is placed, we’ll send a tracking email so you can monitor your shipment. Please check your inbox and spam/junk folder, and save info@nutraone.ae in your contacts. For any assistance, call / WhatsApp +97154 565 1444.

  2. What are the shipping charges & time?
    Delivery usually takes 1–3 working days. We offer free standard shipping on orders above AED 150 across the UAE, with most orders delivered within 24 hours (same-day delivery may be available).

  3. What are the exchange, return and refund policies for NutraONE.ae?

    Any product may be returned within 10 days of purchase. If you are not satisfied with your product, please call +97154 565 1444 or email us and you’ll receive instructions on how to get an exchange or a refund.
    If you suspect any tampering, please don’t discard the product or packaging. Reach out to us and we’ll assist you with the return instructions.

  4. How do I return NutraONE products if purchased from a different store?

    For purchases made through other online retailers, please follow their return and refund guidelines.

    NutraONE is committed to delivering high-quality products you can trust.